JOB AMBIGUITY ON THE PROBABILITY OF LABOUR TURNOVER AT BPR SYARIAH BUANA MITRA PERWIRA PURBALINGGA
Keywords:
Job Role Ambiguity, BPR Syariah Buana Mitra Perwira, Turnover Probability.Abstract
BPR Syariah Buana Mitra Perwira is one of the Regional Owned Enterprises (BUMD) of Purbalingga Regency engaged in the financial sector. In the BPR Syariah Buana Mitra Perwira environment, task complexity and unclear job roles can create a situation of job ambiguity that has the potential to affect workforce stability. This study aims to determine the contribution of job ambiguity to the probability of turnover at BPR Syariah Buana Mitra Perwira. The study used a qualitative method with descriptive analysis of 10 employees from the results of random sampling techniques with observation and interview methods using a questionnaire. The results showed that on average 62% of employees stated that there was job ambiguity, while 38% of employees stated otherwise. In addition, the results of the probability of turnover in the high category are 8.7%. The research can be concluded that there is an influence of job ambiguity on the probability of labour turnover along with influencing factors in company policies and practices. The practical implications of these findings can support organisations in designing more efficient management policies and practices to maintain and improve employee satisfaction and workforce stability.
References
Ahmad, D. A., & Afgan, S. (2016). The Relationship of Job Stress and Turnover Intention in Commercial Banks of Pakistan by Assessing the Mediating Role of Burnout. Journal of Business Strategies, 10, pp: 1-23.
Carolina, E., & Sandroto, C. (2012). The Effect of Job Stress and Job Satisfaction on the Desire to Transfer Employees of CITIBANK, N.A. Unified Sales Department. MANAGEMENT, 9, pp: 10-24.
Fauziyah, F. and Wage. (2016). Efforts of BPRS Buana Mitra Perwira Banjarnegara Branch in Straightening Public Perceptions of Islamic Banks. Journal of Islamic Thought: Islamadina. XVI (1), pp: 40 - 53.
Fitrianto, Fajar Rian (2012) The Effect of Islamic Work Ethic on Employee Performance of PT BPRS Buana Mitra Perwira Purbalingga. Undergraduate (S1) thesis, IAIN Walisongo.
Irzani, D., & Witjaksono, A. D. (2014). The Effect of Role Conflict and Role Ambiguity on Employee Exit Desire with Job Satisfaction as a Mediating Variable at Pt. Asuransi Raksa Pratikara in Surabaya. Journal of Management Science. Vol. 2 (1), pp: 266-281.
Kreitner, Robert and Angelo Kinicki. 2014. Organizational behavioural-Ed. 5. Boston: McGraw-Hill.
Maghvira, Fitri Yardi (2020) Analysis of the Effect of Pay Satisfaction and Burnout on Turnover Intention of Employees of PT X. Diploma thesis, Andalas University.
Meyer, J. P., & Tett, R. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-analytical Findings. Personnel Psychology, 46, 259-293.
Muhammad, (2020). Banks and Other Islamic Financial Institutions, ed. Monalisa, 1st ed. Depok: PT Raja Grafindo Persada.
Munda, A. O., & Yuniawan, A. (2018). The Effect of Work family conflict and Role Ambiguity on Intention To Quit With Job Stress as an Intervening Variable (Study at Grand Edge Hotel Semarang). Diponegoro Journal of Management. 6(2), pp: 1- 12
Nimran, Umar. 2004. Organisational Behaviour. Third Mould. Surabaya: CV. Citra Media.
Pristianti, Putri (2015). The Effect of Job Satisfaction on Turnover Intention in Production Employees at PT Interwork Indonesia Purbalingga Regency. Bachelor thesis, University of Muhammadiyah Purwokerto.
Rivai H.V. & Mulyadi D. 2011. Leadership and organisational behaviour. Jakarta: Rajawali press.
Robbins, S. P. (2006). Organisational Behaviour: Concepts, Controversies, Applications. Yogyakarta: Aditya Media Printing.
Sari, N. R., Soe'oed, M., & Susilo. (2015). The Effect of Job Satisfaction on Turnover intention. Journal of Business Administration (JAB), 27(1).
Siagian, S.P. (2004). Human Resource Management. Jakarta: Bumi Aksara
Sutanto, Unggul Okta Primantara (2022) The Effect of Work Family Conflict and Role Ambiguity on Turnover Intention Through Job Stress. Thesis thesis, Hasanuddin University.
Waspodo, A. A., Handayani, N. C., & Paramita, W. (2013). The Effect of Job Satisfaction and Job Stress on Turnover intention in Employees of Pt. Unitex in Bogor. Journal of Indonesian Science Management Research (Jrmsi). 4(1), pp: 97-115.
Yasa, I. W. (2017). The Effect of Role Conflict and Role Ambiguity on Employee Performance Through Mediation of Job Stress at the Denpasar City Health Office Bali. Ita: Journal of Economics & Business, 4(1), pp: 38-57.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE © 2023 by Adisam Publisher is licensed under CC BY-SA 4.0
