NAVIGATING THE ETHICAL CHALLENGES AND INNOVATIONS IN PERSONALIZED CONTENT RECOMMENDATIONS, DATA PRIVACY PROTECTION, AND CONSUMER TRUST WITHIN THE REALM OF AI-DRIVEN E-MARKETING STRATEGIES
Keywords:
AI-driven e-marketing, Ethics, Personalized content recommendations, Data privacy protection, Consumer trust, Transparency, Regulatory frameworks.Abstract
This research delved into the intricate ethical landscape that characterized AI-driven e-marketing. It began by outlining the significance of personalized content recommendations, elucidating their role in enhancing user engagement and conversion rates. While showcasing the benefits of AI-driven personalization, the study unveiled the ethical intricacies of the data collection and user profiling process. Concerns emerged, notably about data privacy, consent, and the potential formation of filter bubbles and echo chambers. Innovative solutions emerged in the form of transparent algorithms and robust user consent mechanisms to address these ethical quandaries. These mechanisms granted users greater control over their data and fostered transparency in content recommendation algorithms. Additionally, the study underscored the importance of consumer trust in e-marketing, emphasizing its pivotal role in brand loyalty and advocacy. Overall, this research offered a comprehensive understanding of the ethical challenges and solutions within AI-driven e-marketing, underscoring the industry's commitment to ethical practices while harnessing the potential of AI to provide personalized and engaging user experiences.
References
Akter, S., & Wamba, S. F. (2016). Big data analytics in E-commerce: a systematic review and agenda for future research. Electronic Markets, 26, 173-194.
Ali, A. J., Al-Aali, L., & Krishnan, K. S. (2023). Work Ethics in Saudi Arabia: The Critical Role of Women and Expatriates. Journal of Promotion Management, pp. 1–20.
Asif, M., & Gouthier, M. H. (2014). What service excellence can learn from business excellence models. Total Quality Management & Business Excellence, 25(5-6), 511-531.
Brown, D., & Thompson, A. (2022). Essentials of Marketing: Theory and Practice for a Marketing Career. Taylor & Francis.
Chaffey, D., & Smith, P. R. (2022). Digital marketing excellence: planning, optimizing, and integrating online marketing. Taylor & Francis.
Chaffey, D., & Smith, P. R. (2022). Digital marketing excellence: planning, optimizing, and integrating online marketing. Taylor & Francis.
Chintalapati, S., & Pandey, S. K. (2022). Artificial intelligence in marketing: A systematic literature review. International Journal of Market Research, 64(1), 38-68.
Constantinides, E. (2014). Foundations of social media marketing. Procedia-Social and behavioral sciences, 148, 40-57.
Dann, S., & Dann, S. (2017). E-marketing: theory and application. Bloomsbury Publishing.
Dayour, F., Adongo, S., & Kosoe, E. A. (2023). The boon and bane of ICT services to northern Ghana's small and medium-sized tourism and hospitality enterprises (SMEs). Small Enterprise Research, 30(2), 255–273.
Dvir, N. (2023). Promoting Ethical Digital Engagement: Educators’ Insights on Using Case Studies in Digital Citizenship Pedagogy. Available at SSRN 4532611.
Elrick, L. E. (2021). The ecosystem concept: a holistic approach to privacy protection. International Review of Law, Computers & Technology, 35(1), 24-45.
Ferreras-Fernández, T., Martín-Rodero, H., García-Peñalvo, F. J., & Merlo-Vega, J. A. (2016, November). The systematic review of literature in LIS: An approach. In Proceedings of the Fourth International Conference on Technological Ecosystems for Enhancing Multiculturality (pp. 291-296).
Haddara, M., Salazar, A., & Langseth, M. (2023). Exploring the Impact of GDPR on Big Data Analytics Operations in the E-Commerce Industry. Procedia Computer Science, 219, 767-777.
Hasani, T., Rezania, D., Levallet, N., O'Reilly, N., & Mohammadi, M. (2023). Privacy-enhancing technology adoption and its impact on SMEs' performance. International Journal of Engineering Business Management, p. 15, 18479790231172874.
Jain, P., & Aggarwal, K. (2020). Transforming marketing with artificial intelligence. International Research Journal of Engineering and Technology, 7(7), 3964–3976.
Jenneboer, L., Herrando, C., & Constantinides, E. (2022). The impact of chatbots on customer loyalty: A systematic literature review. Journal of theoretical and applied electronic commerce research, 17(1), 212–229.
Joshi, V. C., & Joshi, V. C. (2020). E-Marketing. Digital Finance, Bits, and Bytes: The Road Ahead, pp. 165–189.
Kaaniche, N., Laurent, M., & Belguith, S. (2020). Privacy-enhancing technologies for solving the privacy-personalization paradox: Taxonomy and survey. Journal of Network and Computer Applications, 171, 102807.
Kamal, M., & Himel, A. S. (2023). Redefining Modern Marketing: An Analysis of AI and NLP's Influence on Consumer Engagement, Strategy, and Beyond. Eigenpub Review of Science and Technology, 7(1), 203-223.
Kaur, K., Mishra, A., & Mallik, V. (2021). Impact of E-marketing on Consumer Purchase Behaviour: An empirical study. IJRAR-International Journal of Research and Analytical Reviews (IJRAR), E-ISSN, 2348-1269.
Kitchens, B., Johnson, S. L., & Gray, P. (2020). Understanding Echo Chambers and Filter Bubbles: The Impact of Social Media on Diversification and Partisan Shifts in News Consumption. MIS Quarterly, 44(4).
Lui, A., & Lamb, G. W. (2018). Artificial intelligence and augmented intelligence collaboration: regaining trust and confidence in the financial sector. Information & Communications Technology Law, 27(3), 267-283.
Lulandala, E. E. (2020). Facebook data breach: a systematic review of its consequences on consumers' behavior towards advertising. Strategic System Assurance and Business Analytics, 45-68.
Lutz, C., Hoffmann, C. P., & Ranzini, G. (2020). Data capitalism and the user: An exploration of privacy cynicism in Germany. New media & society, 22(7), 1168-1187.
Mazzarol, T. (2015). SMEs engagement with e-commerce, e-business, and e-marketing. Small enterprise research, 22(1), 79–90.
Mitra, R., & Fyke, J. (2017). Purpose-driven consultancies’ negotiation of organizational tensions. Journal of Applied Communication Research, 45(2), 140–159.
Mohiuddin Babu, M., Akter, S., Rahman, M., Billah, M. M., & Hack-Polay, D. (2022). The role of artificial intelligence in shaping the future of the Agile fashion industry. Production Planning & Control, 1-15.
Mohiuddin Babu, M., Akter, S., Rahman, M., Billah, M. M., & Hack-Polay, D. (2022). The role of artificial intelligence in shaping the future of the Agile fashion industry. Production Planning & Control, 1-15.
Mongwaketse, S. M. (2021). A critical review of e-marketing strategies implemented in the tourism industry of Botswana.
Sheikh, A. A., Rana, N. A., Inam, A., Shahzad, A., & Awan, H. M. (2018). Is e-marketing a source of sustainable business performance? Predicting the role of top management support with various interaction factors. Cogent Business & Management, 5(1), 1516487.
Shin, D., & Park, Y. J. (2019). Role of fairness, accountability, and transparency in algorithmic affordance. Computers in Human Behavior, pp. 98, 277–284.
Wang, C., Liu, S., Yang, H., Guo, J., Wu, Y., & Liu, J. (2023). Ethical Considerations of Using ChatGPT in Health Care. Journal of Medical Internet Research, 25, e48009.
Wiseman, L., Sanderson, J., Zhang, A., & Jakku, E. (2019). Farmers and their data: An examination of farmers’ reluctance to share their data through the lens of the laws impacting smart farming. NJAS-Wageningen Journal of Life Sciences, 90, 100301.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE © 2023 by Adisam Publisher is licensed under CC BY-SA 4.0